Returns & Exchanges
At Rustorange, we strive to ensure you love every piece you purchase; however, if you are not entirely satisfied, we offer a seamless 7-day return and exchange policy for all unworn items. Our goal is to make your shopping experience as effortless as our contemporary ethnic designs.
Initiate Request
Visit our Returns Portal and enter your order ID and email address to select the items you wish to return or exchange.
Quality Check
Ensure the garments are unused, unwashed, and have all original tags and packaging intact to qualify for a successful refund.
Schedule Pickup
Once your request is approved, our courier partner will arrive within 48-72 hours to collect the package from your doorstep.
Refund Processing
After the item reaches our warehouse and passes inspection, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing